Parkmobile Help centre





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General FAQs

When does the transaction appear on my card statement? Payments made to Parkmobile will not necessarily leave your account on the same date that you pay to park.  Any financial...
6 Oct 2015

Where can I use Parkmobile? Parkmobile is available nationwide.  For full details on where the service is offered please see our 'Parking Locator' tool and search...
6 Oct 2015

How do I register to Parkmobile? If you have previously used or even called Parkmobile in the past to pay for your parking, the system would have automatically registered...
6 Oct 2015

I have tried to register but it says my mobile number is already in use! The first time you use Parkmobile, we automatically register an account using your mobile number against all services (telephone, web and...
6 Oct 2015

I've tried to change my mobile number but it says the number is already in use! If you have attempted changing your stored mobile number and are told that the number you are trying to change it to is already in use;...
6 Oct 2015

Why have I been charged for text messages? The first time you pay for your parking using the automated telephone service you are given the opportunity to discover more about the...
6 Oct 2015

Where can I find your Terms and Conditions? Full Parkmobile Terms and Conditons can be found by clicking the "Terms & Conditions" link towards the bottom of the page.
6 Oct 2015

Tips for setting-up your Parkmobile account! The key thing to remember when using Parkmobile is that you only need to have called the service once to permanently register an account...
6 Oct 2015

How can I pay with Parkmobile? Parkmobile is an electronic parking service and completely paperless!  The service is an alternative payment solution to existing...
6 Oct 2015

Why is my payment card not being accepted? There are a few reasons why your payment card may not be accepted when using Parkmobile: 1) The payment card details are registered...
6 Oct 2015

Do I need to display a ticket or receipt when using Parkmobile? A paper ticket from a ticket meter is sometimes required when using Parkmobile and depends on your parking location.  A paper ticket...
5 Nov 2015