Parkmobile Help centre





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Parking FAQs

When should I make payment? Parkmobile payments are real-time and begin from the time you activate your session.  When you physically park your vehicle you should...
6 Oct 2015

Was my session activated - how do I check? Parkmobile will always confirm whether your session has been successfully activated or not. When using our automated telephone service,...
6 Oct 2015

If I forgot to pay at the time - can I make payment retrospectively for my parking? Parkmobile payments are real-time and begin from the time you activate your session.  When you physically park your vehicle you should...
6 Oct 2015

Can I pay for more than one vehicle in the same transaction? Parkmobile is designed to work in the same way as existing meters, pay stations or payment boxes.  Should you use the service and want...
6 Oct 2015

Can I move my vehicle to another zone code without paying again? Parkmobile is designed to work in the same way as existing meters, pay stations or payment boxes.  Once you have paid in a...
6 Oct 2015

What is the difference between Buy Time and Start/Stop locations? The way in which you activate parking sessions with Parkmobile will differ depending on where you park. Buy Time Buy Time locations will...
6 Oct 2015

What happens if I forget to de-activate my parking? Unfortunately if you fail or forget to de-activate your session when parking in a Start/Stop location having since left you will be charged...
6 Oct 2015

Can I apply for a refund if I forget to stop my parking or believe I have been overcharged? Parkmobile is merely an automated payment system.  Although you can activate parking sessions using our service we are not the...
6 Oct 2015

How do I de-activate my parking session? Whether you are able to stop your parking once activated is dependent on the location in which you are parking and whether our Buy Time or...
6 Oct 2015

When can I extend my parking session? You are only able to extend your stay should you not have already purchased the maximum stay period. If parking in a Start/Stop location...
6 Oct 2015

How do I extend my parking session? If you then need longer than originally expected and you have not already selected to park for the maximum stay you will be given the...
6 Oct 2015

How much does it cost? What are the tariffs? How long can I park for? Each location has its own set of tariffs as well as rules and regulations; which should be clearly displayed on the local signage. If...
6 Oct 2015